Privacy Policy

This privacy policy (“Policy”) sets forth the privacy practices of UNITE Eurotherapy, Inc. (doing business as “Unite” and referred to as “Unite,” “we,” “us,” or “our” throughout this Policy). Our contact information relating to this Policy is:

2870 Whiptail Loop East, Carlsbad, California 92010

1(888) 95UNITE or customersupport@unitehair.com

We take the privacy of our customers seriously. Please read our Policy carefully and make sure you understand our policies and practices regarding how we handle your information. By using our website, purchasing our products, or engaging with us in related ways, you agree to our Policy. This Policy describes the following: 

  Types of information we collect;

  How your information is used;

  How your information is shared; and 

  How we protect your information.

Our Policy covers how we collect, use, and share your personal data when you visit our website or online store, purchase our products in-store, and receive emails, texts, and any other electronic communications from us. This Policy does not apply to information collected by a third-party site or platform that is accessible from or on our website. The third parties’ collection of your information is governed by that particular third party’s privacy policy—see our Cookie Policy for a list of our third parties and their respective privacy policies. 

We reserve the right to change this Policy from time to time and at our discretion. Any changes made to this Policy will be reflected here. If we make changes to this Policy, we will notify you by email with the email address associated with your account if you have an account with us. You are responsible for ensuring that we have an up-to-date, active, and deliverable email address for you and for periodically visiting this page to check for any changes to this Policy.

If you are asked to click on or check “I accept,” “I agree,” or a similar checkbox or functionality relating to a privacy statement, you will be considered to have provided your consent for us to process your personal information only where such consent is required by law.

If you need accessibility assistance to access the content of this Policy, we recommend that you or someone on your behalf consult our Accessibility Statement.

TYPES OF INFORMATION COLLECTED:

Information You Provide to Us

Some of the information we collect about you may be information that you voluntarily provide directly to us.

Personal Information—We collect personal information depending on how you interact with us on our website or engage with us in related ways. This information may include your name, mailing address, e-mail address, telephone number, salon name and address, license number and licensing state, job title, or any other information we collect that may be defined as personal information under applicable privacy laws.

Sensitive Information—We collect and process “sensitive” information, as defined by applicable privacy laws, when necessary and upon your consent (or as otherwise allowed by applicable law) in the following categories: payment card data, geolocation, and account log-in information.

Payment Information—We collect payment information to fulfill your order(s), such as your credit card number, Paypal account, and the security code associated with your payment information. All payment information is processed and stored by Shopify and, depending on your form of payment, may also be processed and stored by PayPal, Afterpay, or another payment processor.

Information From Third Parties

Some of the information we collect about you may be information we obtain from third parties, such as our service providers and vendors, who may collect it on our behalf. For example, Shopify may collect your information on our behalf because we use Shopify to manage our online store. This Policy governs all information we collect from third parties. However, we are not responsible for third parties’ policies, practices, or the accuracy of the information they provide us. The third parties’ collection of your information is governed by that particular third party’s privacy policy—see our Cookie Policy for a list of our third parties and their respective privacy policies. 

Information Automatically Collected

We may collect some non-personally identifiable information automatically when you interact with us on our website or online store. We collect this information using cookie technology and similar tracking technologies (such as web beacons and pixels) to measure and monitor our website, improve its design and content, and enhance your online experience. This information does not reveal your identity but may include information such as device and usage information, browser and device characteristics, operating system, referring URLs, device name, country, location, information about how and when you purchase our products, and other information. 

The information we collect when you interact with us or use our services includes the following:

  • Device Data—We collect device data, which includes information about your computer, phone, or any device used to electronically interact with us or purchase our products. We collect this data through Shopify analytics and our other analytics service providers.
  • Log Data—We collect log data, which is information automatically collected from your servers when you visit our website or online store. The log data we collect depends on how you interact with us and may include your IP address and device identifiers.
  • Location data—We may indirectly collect location data, such as your geolocation, using your IP address. While we do not directly use Google Maps API, one of our vendors utilizes it for the purpose of providing us with your closest store location.

HOW INFORMATION IS USED:

Depending on how you interact with us or use our services, we may use information that we collect about you or that you provide to us to:

  • Improve our website and its contents and to make sure our site is working properly
  • Provide you with information or products that may interest you
  • Directly contact you and provide you with customer service
  • Learn website trends and activities
  • Notify you about changes to our website and products 
  • Fulfill and manage your orders
  • Create and manage user accounts
  • Comply with legal obligations

HOW INFORMATION IS SHARED:

We may periodically share some information about you in the following manner (and according to this Policy):

  • To our subsidiaries, affiliates, and contractors
  • To our service providers and other third parties we use to support our business such as online advertising, mobile advertising, etc. We have contracts in place with these third parties to protect your personal information. These third parties may use cookies, device identifiers, and other technologies to collect information about your use. This information may be used to analyze and deliver content that better targets your needs regarding our products. The categories of third parties we may share information with include the following: 
    • Affiliate Marketing Providers
    • Order Processing and Fulfillment Providers
    • Data Analytics Services
    • Email and SMS Providers
    • Performance Monitoring Tools
    • Payment Processors
    • Finance and Accounting Tools
    • Sales and Marketing Tools 
  • To comply with any court order, law, or legal process, including responding to any government or regulatory request

We may also share your information with Google Analytics and other analytics service providers to analyze your electronic activity with us. To opt out of being tracked by Google Analytics regarding your electronic activity with us, you can email us at customersupport@unitehair.com or visit the following link: https://tools.google.com/dlpage/gaoptout. While we do not directly use Google Maps API, one of our vendors utilizes it to provide us with your closest store location.

HOW LONG WE KEEP YOUR INFORMATION: 

We keep your information for as long as you have an account with us unless required for a more extended period of time by law. If you would like us to delete your account and the information contained within, please email us at customersupport@unitehair.com.

WE ONLY COLLECT INFORMATION FROM ADULTS:

We do not knowingly solicit or collect information from anyone under 18 years old. By visiting our website, creating an account with us, purchasing our products, using our services, and interacting with us in any related ways, you represent that you are at least 18 years old. If you are aware that we have collected data from any minor, please contact us at customersupport@unitehair.com so that we may promptly delete the data.

OPT-OUT REQUESTS:

To submit a request to “opt out” of “targeted advertising” or the “sale” of your “personal data,” you may click on the “Do Not Sell or Share My Personal Information” link in our website footer, or you may choose a universal opt-out tool, such as Global Privacy Control, that automatically communicates to us your opt-out preferences. For purposes of this Policy, words and phrases in parentheses have the meanings given under applicable privacy laws. Our website accepts opt-out requests through universal opt-out mechanisms and will process it as a request to “opt out.” You can also “opt out” by emailing customersupport@unitehair.com. Please note that if you use another browser or device or clear your cookies on this browser, you may need to “opt out” again.

HOW INFORMATION IS PROTECTED:

We have security measures in place to protect your information on our website, but we cannot guarantee the safety of your data to and from other sites. Please understand that the transmission of information via the internet, in general, is not entirely secure. The security of this information (such as the password you have chosen) also depends on you. Please keep your passwords confidential and safe. 

If you have comments or concerns regarding our policies or practices, please contact us at 1(888)95UNITE or customersupport@unitehair.com.

Updated on March 14, 2024

 

IF YOU ARE A CALIFORNIA RESIDENT:

This California Consumer Privacy Act Notice (“Notice”) sets forth the privacy practices of UNITE Eurotherapy, Inc. (referred to as “Unite,” “we,” “us,” or “our” throughout this Notice) as required by the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act of 2020 (“CPRA”). This Notice applies solely to California consumers (“you” or “your”). This Notice supplements our Privacy Policy and explains your privacy rights as a California resident. It provides our “notice at collection” and provides mandated disclosures regarding how we handle your information. For purposes of this Notice, words and phrases in parentheses have the meanings given under the CCPA and CPRA. Under California law, California residents can choose to “opt out” of the “sale” of their personal information to third parties. See our section “How To Opt Out” within this Notice for more information.

Information We Collect

We may collect (and may have collected or received in the last 12-month period) these categories of personal information from you (not all categories will be collected or received for every individual):

Category

Example

  1. Identifiers

A real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.

  1. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

 

 

  1. Commercial information

Records of personal property; products or services purchased, obtained, or considered; or other purchasing or consuming histories or tendencies.

 

 

  1. Internet or other similar network activity

Browsing history; search history; information on a consumer’s interaction with a website, application, or advertisement.

  1. Geolocation data

Physical location or movements.

  1. Professional or employment-related information

Current or past job history or performance evaluations.

  1. Inferences drawn from other personal information

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

  1. Sensitive Personal Information

Account log-in, financial information (such as payment card details), and precise geolocation

Personal information does not include publicly available information from government records, de-identified or aggregated consumer information, or personal information covered by certain sector-specific privacy laws, such as the Gramm-Leach-Bliley Act, California Financial Information Privacy Act, or Healthy Information Portability and Accountability Act.

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from you—For example, when you create an account with us on our website or purchase a product from our online store.
  • Indirectly from you—For example, through information we collect from you by selling our products to you.
  • Directly and indirectly from activity on our website—For example, from submissions through our website or data collected automatically.
  • From third parties that interact with us in connection with the products we provide—For example, from our vendor that hosts our rewards program when you purchase a product from us, earn rewards, and use those rewards in the future.

We use the collected personal information to provide our products and services to you and retain it for as long as you have an account with us unless required for a more extended period of time by law.

Use of Personal Information

We may use the personal information we collect for the following business purposes:

  • To provide access to our website.
  • To fulfill and manage your orders. 
  • To provide you access to and use of your online account with us.
  • To maintain your contact information.
  • To send you email or text marketing and promotional communications. 
  • To improve the products that we offer you.
  • To provide you with customized content and other personalization to make the products more relevant to you. 
  • To improve our website and present its contents to you.
  • To identify usage trends.
  • To request customer feedback.
  • To comply with our legal obligations, resolve disputes, and enforce our agreements.

Selling or Sharing Personal Information

We may “sell” or “share” your personal information to a third party for a business purpose. Unite is generally not in the business of selling personal information. But, in certain situations, we share personal information in a way that may be considered “selling” or “sharing” under California law. As such, we may use your personal information to support "targeted advertising," “selling”, or "sharing." This may result in third parties receiving your personal information. When we disclose personal information to third parties for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

In the preceding twelve (12) months, we have “shared” and “sold” the following categories of personal information for business purposes: Identifiers; California Customer Records personal information categories; Commercial Information; Internet or other similar network activity; Geolocation Data; Professional or employment-related information; and Inferences drawn from other personal information.

We “shared” and “sold” your personal information for a business purpose to the following categories of third parties: our service providers and third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you. These service providers include but are not limited to Google Ads, Shopify, Instagram, and YouTube.

Your Rights

You have the right to request the following:

  • Access to your personal information
  • Correction of your personal information
  • Deletion of your personal information
  • “Opt out” of sale or sharing
  • Restriction of our processing of your “sensitive” information, or to object to our processing
  • Portability of your personal information

If you wish to exercise any of these rights, please contact us at customersupport@unitehair.com.

To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request. As such, we may require you to provide additional information so that we can verify your request based on the information we maintain.

If you choose to exercise any of your rights under California law, you cannot receive discriminatory treatment from us. To the extent permitted by California law, we may charge a reasonable fee to comply with your request. This Notice is available in alternative formats upon request. Please contact customersupport@unitehair.com to request this Notice in an alternative format.

We may not process your request regarding your personal information if one or more exemptions under California law apply. Some examples of those exemptions include but are not limited to the following: if we cannot verify your request, the request is manifestly unfounded or excessive, we have already provided personal information to you more than twice in a 12-month period, or the disclosure would restrict our ability to comply with legal obligations, exercise legal claims or rights, or defend legal claims.

Notice of Financial Incentive (Loyalty Program)

We offer a loyalty program to our customers that provides certain benefits to customers who are part of our loyalty program. For example, customers get points for signing up to receive text messages from us, sharing us on social media, and referring us to a friend. These points may be redeemed to receive a discount on our products. For more information on how points are earned and redeemed, please visit our Rewards page.

You may opt into our loyalty program by signing up and providing your name, email, and password. In general, we collect and use the personal and “sensitive personal information” you provide as part of our loyalty program to track and manage the points you earn and redeem. The categories of personal information we collect and use to support your participation in our loyalty program include identifiers, commercial information, internet or other electronic network activity information, geolocation data, account login details, payment card details, and inferences drawn from the above. We collect and use the login data, geolocation data, and payment card details, which are considered “sensitive personal information,” to allow you to log in to your account, locate a store nearest you, and enable you to pay quickly at checkout. We do not disclose this information to anyone other than our third-party vendor that administers the program and uses the information solely for the purpose of managing our loyalty program.

Because we collect personal information, our loyalty program may be considered “financial incentives” or “price or service differences” under California law. Given that your personal information is necessary to fulfill the benefits of our loyalty program, you will not be able to participate if you decide to exercise your deletion rights because we will have no way of tracking the earned and redeemed points and connecting them with you.

The value of personal information collected through our loyalty program is determined based on the expenses incurred in providing the offers, including discounts, free shipping, other various promotions, intellectual property, marketing costs, and other related costs. The value varies depending on the customer’s level of engagement.

If you have any questions about our privacy policies or want to opt out of our loyalty program, please email us at customersupport@unitehair.com.

 

How To Opt Out

To submit a request to “opt out” of “targeted advertising” or the “sale” of your “personal data,” you may click on the link below or in our website footer. This applies to both third parties and the data we collect to help personalize your experience on our website or through other electronic communications. Or, you may “opt out” by choosing a universal opt-out tool, such as Global Privacy Control, that automatically communicates to us your opt-out preferences. Our website accepts opt-out requests through universal opt-out mechanisms and will process it as a request to “opt out.” You can also “opt out” by emailing customersupport@unitehair.com. Please note that if you use another browser or device or clear your cookies on this browser, you may need to “opt out” again. For more information, view our privacy policy.

Do Not Sell or Share My Personal Information

Shine the Light Act

You have the right to request (1) a list of the categories of personal information we have disclosed to third parties for their direct marketing purposes in the preceding twelve (12) months and (2) the identity of those third parties. To exercise this right, contact us at the contact information below.

Verification

When making a request under this Notice, you may be asked some questions about yourself so that we can verify your identity. We may also use third-party identification services, email you, or ask you to log in to your account solely to confirm your identity.

Changes To This Notice

We reserve the right to amend this Notice at our discretion and at any time. When we make changes, we will post them online with an updated effective date. 

Contact Information

If you have any questions or comments about this Notice, please do not hesitate to contact us at customersupport@unitehair.com

 

Updated on March 14, 2024

 

 

IF YOU ARE A COLORADO RESIDENT:

If you are a Colorado resident, the following section applies to you. This section supplements our Privacy Policy and explains your privacy rights as a Colorado resident. Under the Colorado Privacy Act (“CPA”), you have rights with respect to your personal data, including “sensitive” data. For purposes of this section, words and phrases in parentheses have the meanings given in the CPA and do not include information excluded from the CPA’s scope. The CPA gives you the following rights:

  • Right to access your personal data
  • Right to delete your personal data
  • Right to correct your personal data
  • Right to opt out of the sale of your personal data or its use for targeted advertising or certain kinds of profiling

To exercise any rights described above, you may contact us at customersupport@unitehair.com. When making a request under this notice, you may be asked some questions about yourself so that we may verify your identity. We may also use third-party identification services, email you, or ask you to log in to your account solely for the purposes of confirming your identity.

To submit a request to “opt out” of “targeted advertising” or the “sale” of your “personal data”, you may click on the “Do Not Sell or Share My Personal Information” link in our website footer, or you may choose a universal opt-out tool, such as Global Privacy Control, that automatically communicates to us your opt-out preferences. Our website accepts opt-out requests through universal opt-out mechanisms and will process it as a request to “opt out.” You can also “opt out” by emailing customersupport@unitehair.com. Please note that if you use another browser or device or clear your cookies on this browser, you may need to “opt out” again.

If we do not process your request and you wish to appeal our decision, you may contact us at customersupport@unitehair.com.

Notice about Our Loyalty Program:

We offer a loyalty program to our customers that provides certain benefits to customers who are part of the loyalty program. For example, customers get points for signing up for text messages, sharing us on social media, and referring a friend. These points may be redeemed to receive a discount on our products. For more information on how points are earned and redeemed, please visit our Rewards page.

You may opt into our loyalty program by signing up and providing your name, email, and password. We collect and use the “personal” and “sensitive” information you provide as part of our loyalty program to track and manage the points you earn and redeem. The categories of personal information we collect and use to support your participation in our loyalty program include identifiers, commercial information, internet or other electronic network activity information, geolocation data, account login details, payment card details, and inferences drawn from the above. We collect and use the login data, geolocation data, and payment card details, which are considered “sensitive personal information,” to allow you to log in to your account, locate a store nearest you, and enable you to pay quickly at checkout. We do not disclose this information to anyone other than our third-party vendor that administers the program and uses the information solely for the purpose of managing our loyalty program.

Our loyalty program may be considered a “bona fide loyalty program.” Given that your personal information is necessary to fulfill the benefits of our loyalty program, you will not be able to participate in our loyalty program if you decide to exercise your deletion rights because we will have no way of tracking the earned and redeemed points and connecting them with you.

The value of personal information collected through our loyalty program is determined based on the expenses incurred in providing the offers, including discounts, free shipping, other various promotions, intellectual property, marketing costs, and other related costs. The value varies depending on the customer’s level of engagement.

If you have any questions about our privacy policies or want to opt out of our loyalty program, please email us at customersupport@unitehair.com.

IF YOU ARE A CONNECTICUT RESIDENT:

If you are a Connecticut resident, the following section applies to you. This section supplements our Privacy Policy and explains your privacy rights if you are a Connecticut resident. Under the Connecticut Data Privacy Act (“CTDPA”), you have rights with respect to your “personal data,” including “sensitive” data. For purposes of this section, words and phrases in parentheses have the meanings given in the CTDPA and do not include information excluded from the CTDPA’s scope. The CTDPA gives you the following rights:

  • Right to access your personal data
  • Right to correct inaccuracies about your personal data
  • Right to delete your personal data
  • Right to obtain a copy of your personal data in a portable and readily usable format that allows them to transfer the data to another controller with ease
  • Right to “opt out” of the sale of your personal data or its use for targeted advertising or certain kinds of profiling

To exercise any rights described above, you may contact us at customersupport@unitehair.com. When making a request under this notice, you may be asked some questions about yourself so that we may verify your identity. We may also use third-party identification services, send you an email, or ask you to log in to your account solely for the purposes of confirming your identity.

To submit a request to “opt out” of “targeted advertising” or the “sale” of your “personal data,” you may click on the “Do Not Sell or Share My Personal Information” link in our website footer, or you may choose a universal opt-out tool, such as Global Privacy Control, that automatically communicates to us your opt-out preferences. Our website accepts opt-out requests through universal opt-out mechanisms and will process it as a request to “opt out.” You can also “opt out” by emailing customersupport@unitehair.com. Please note that if you use another browser or device or clear your cookies on this browser, you may need to “opt out” again.

If we do not process your request and you wish to appeal our decision, you may contact us at customersupport@unitehair.com.

IF YOU ARE A UTAH RESIDENT:

If you are a Utah resident, the following section applies to you. This section supplements our Privacy Policy and explains your privacy rights if you are a Utah resident. Under the Utah Consumer Privacy Act (“UCPA”), you have rights with respect to your “personal” data, including “sensitive” data. For purposes of this section, words and phrases in parentheses have the meanings given in the UCPA and do not include information excluded from the UCPA’s scope. The UCPA gives you the following rights:

  • Right to confirm whether we are processing your personal information
  • Right to access your personal data
  • Right to delete your personal data
  • Right to obtain a copy of your personal data in a portable and readily usable format that allows them to transfer the data to another controller with ease.
  • Right to “opt out” of the sale of your personal data or its use for targeted advertising or certain kinds of profiling

To exercise any rights described above, you may contact us at customersupport@unitehair.com. When making a request under this notice, you may be asked some questions about yourself so that we may verify your identity. We may also use third-party identification services, send you an email, or ask you to log in to your account solely for the purposes of confirming your identity.

To submit a request to “opt out” of “targeted advertising” or the “sale” of your “personal data,” you may click on the “Do Not Sell or Share My Personal Information” link in our website footer, or you may choose a universal opt-out tool, such as Global Privacy Control, that automatically communicates to us your opt-out preferences. Our website accepts opt-out requests through universal opt-out mechanisms and will process it as a request to “opt out.” You can also “opt out” by emailing customersupport@unitehair.com. Please note that if you use another browser or device or clear your cookies on this browser, you may need to “opt out” again.

If we do not process your request and you wish to appeal our decision, you may contact us at customersupport@unitehair.com.

IF YOU ARE A VIRGINIA RESIDENT:

If you are a Virginia resident, the following section applies to you. This section supplements our Privacy Policy and explains your privacy rights if you are a Virginia resident. Under the Virginia Consumer Data Protection Act (“VCDPA”), you have rights with respect to your “personal” data, including “sensitive” data. For purposes of this section, words and phrases in parentheses have the meanings given in the VCDPA and do not include information excluded from the VCDPA’s scope. The VCDPA gives you the following rights:

  • Right to confirm whether we are processing your personal information
  • Right to access your personal data
  • Right to delete your personal data
  • Right to obtain a copy of your personal data in a portable and readily usable format that allows them to transfer the data to another controller with ease.
  • Right to “opt out” of the sale of your personal data or its use for targeted advertising or certain kinds of profiling

To exercise any rights described above, you may contact us at customersupport@unitehair.com. When making a request under this notice, you may be asked some questions about yourself so that we may verify your identity. We may also use third-party identification services, send you an email, or ask you to log in to your account solely for the purposes of confirming your identity.

To submit a request to “opt out” of “targeted advertising” or the “sale” of your “personal data,” you may click on the “Do Not Sell or Share My Personal Information” link in our website footer, or you may choose a universal opt-out tool, such as Global Privacy Control, that automatically communicates to us your opt-out preferences. Our website accepts opt-out requests through universal opt-out mechanisms and will process it as a request to “opt out.” You can also “opt out” by emailing customersupport@unitehair.com. Please note that if you use another browser or device or clear your cookies on this browser, you may need to “opt out” again.

If we do not process your request and you wish to appeal our decision, you may contact us at customersupport@unitehair.com.

IF YOU ARE A RESIDENT OF CANADA:

By interacting with us on our website and engaging with us in related ways, you consent to our use of your personal information as described within our Privacy Policy and this notice. When you click “Checkout” on our website, you will be redirected to Chatters.ca to complete your purchase. At that point, the privacy policy of Chatters will apply to you and your interactions on that website, which can be found here: https://chatters.ca/pages/privacy-policy-1.

If you are a Canadian resident accessing our website and purchasing our products, you have the right to request a copy of the personal information we have of you, request corrections to the personal information we have of you, restrict the processing of your personal information, data portability (if applicable), and not be subject to automated decision-making. If we are relying on your consent to process your personal information (either express or implied), you may also withdraw your consent. You can make any of these requests by emailing us at customersupport@unitehair.com.

Updated on March 14, 2024

 

Cookie Notice and Policy

 

WHAT COOKIES ARE AND WHAT KIND WE COLLECT:

A cookie is a small piece of data that your browser downloads when you visit a website. Most web browsers automatically accept cookies by default. We collect both first-party and third-party cookies and other tracking technologies. Some are essential, performance, analytics, advertising, and social media cookies. 

The essential cookies we collect are those that are necessary for our website and online store to work. Some of the third-party essential cookies we collect include the following:

Third Party

Description

Privacy Policy

Cloudfare

We use Cloudfare to identify and block bots.

www.cloudflare.com/privacypolicy/

Flickr

We use Flickr to provide photo galleries to you.

www.flickr.com/help/privacy

Gorgias

 

We use Gorgias to provide customer service solutions to you.

www.gorgias.com/legal/privacy

Loop

We use Loop to process your returns.

www.loopreturns.com/privacy-policy/

Recharge

 

We use Recharge to manage customers’ subscriptions.

https://rechargepayments.com/privacy-policy/

Shopify

We use Shopify to manage our online store and allow users to login to their accounts.

www.shopify.com/legal/privacy/customers

YouTube

 

We use YouTube to provide videos to you.

 

www.policies.google.com/privacy

Additional cookies may become essential cookies depending on your online requests. For example, if you want to pay with Paypal or Afterpay at checkout on our online store, these third-party cookies would become essential cookies that must be collected to complete your payment request utilizing those payment methods. Paypal’s privacy policy can be viewed here: www.paypal.com/us/legalhub/privacy-full. Afterpay’s privacy policy can be viewed here: www.afterpay.com/en-us/privacy-policy.

The performance cookies we collect are not essential but enhance the performance and functionality of our website and online services. Some aspects of our website and services may be unavailable without these cookies. Some of the performance cookies we collect include the following:

Third Party

Description

Privacy Policy

 

Dynamic Yield

 

We use Dynamic Yield for site personalization.

 

www.dynamicyield.com/privacy-notice/

Hotjar

We use Hotjar to track the total amount of time a user is on our website.

 

www.hotjar.com/legal/policies/privacy/

Klaviyo

 

We use Klaviyo to see when you click through a link in our emails to our website.

 

www.klaviyo.com/legal/privacy/privacy-notice

Octane

 

We use Octane to gather additional information on a customer such as hair type and texture to create more personalized offers and content.

 

www.octaneai.com/privacy

 

Stockist

 

We use Stockist to locate a store nearest you.

 

www.stockist.co/privacy

Yotpo Loyalty

We use Yotpo Loyalty to provide our customers with a rewards program.

 

www.yotpo.com/privacy-policy/

 

 

 

We collect analytics cookies to give our customers a better website and online shopping experience. Some laws consider collecting some of these analytics cookies “selling” and/or “sharing” personal information. Some of the analytics cookies we collect include the following: 

Third Party

Description

Privacy Policy

Google Analytics

We use Google Analytics to measure how users interact with our website.

policies.google.com/privacy 

Hotjar

We use Hotjar to measure how users interact with our website.

www.hotjar.com/legal/policies/privacy/

Klaviyo

We use Klaviyo to measure how users interact with our website.

www.klaviyo.com/legal/privacy/privacy-notice

Pinterest Analytics

We use Pinterest Analytics to measure how users interact with our website.

https://policy.pinterest.com/en/privacy-policy

Shopify Analytics

We use Shopify Analytics to measure how users interact with our website.

www.shopify.com/legal/privacy/customers

Snowplow

We use Snowplow Analytics to measure how users interact with our website.

www.snowplow.io/standard-terms-and-conditions-usa/

Yandex Metrica

We use Yandex Metrica to track and report website traffic.

https://metrica.yandex.com/about/info/privacy-policy?

We collect advertising and social media cookies and pixels to make our communications personalized to you. Some of the advertising and social media cookies and pixels we collect include the following: 

Third Party

Description

Privacy Policy

Shopify

We use Shopify to gather information from you on your device to display advertisements to you based on relevant topics that interest you.

www.shopify.com/legal/privacy/customers

Facebook tracking pixel

We use Facebook to gather information from you on your device to display advertisements to you based on relevant topics that interest you.

www.facebook.com/policy.php

Google 

We use Google Ads to deliver targeted advertisements to those who visit our website.

policies.google.com/privacy 

Instagram

We use Instagram to gather information from you on your device to display advertisements to you based on relevant topics that interest you.

https://help.instagram.com/519522125107875

TikTok

We use TikTok to gather information from you on your device to display advertisements to you based on relevant topics that interest you.

https://www.tiktok.com/legal/privacy-policy-us?lang=en

Pinterest

We use Pinterest to gather information from you on your device to display advertisements to you based on relevant topics that interest you.

https://policy.pinterest.com/en/privacy-policy

YouTube

 

We use YouTube to show videos to you based on relevant topics that interest you.

www.policies.google.com/privacy

To submit a request to “opt out” of “targeted advertising” or the “sale” of your “personal data,” you may click on the “Do Not Sell or Share My Personal Information” link in our website footer, or you may choose a universal opt-out tool, such as Global Privacy Control, that automatically communicates to us your opt-out preferences. For purposes of this Cookie Policy, words and phrases in parentheses have the meanings given under applicable privacy laws. Our website accepts opt-out requests through universal opt-out mechanisms and will process it as a request to “opt out.” You can also “opt out” by emailing customersupport@unitehair.com. Please note that if you use another browser or device or clear your cookies on this browser, you may need to “opt out” again.

If you would like your browser to reject, manage, or filter cookies, you can also learn how to modify your browser’s settings through a site such as www.allaboutcookies.org. Note that rejecting cookies on our website may negatively impact your experience and make some services inaccessible. 

Updated on March 14, 2024

 

 

 

 

 

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