No bad stuff, just good results
– and we mean it!
We want you to be nothing less than 100% happy with your purchase from UNITE Hair. That's why we offer the FREE ground shipping and FREE easy returns or exchanges.
We offer FREE Shipping on all orders (5-9 Business Days). Free shipping to Continental U.S. We currently don’t ship to PO Boxes, Alaska or Hawaii. If you don’t have a physical address, or would like to ship to Alaska or Hawaii, please shop with us on our Amazon store.
Free, Easy Returns & Exchanges
If you aren’t completely satisfied with your order and need to return or exchange items, just follow the steps below to send them back within 30 days of purchase. The 30 day window starts once your order is fulfilled. We will process your return as quickly as possible. Refunds are credited to the original payment card, or an instant credit equal to the value of your return(s).
Step 1: Find your order number and ZIP code.
Step 2: Visit our returns portal to start the process.
• Products returned without prior authorization cannot be accepted.
• Only purchases from unitehair.com will be honored.
• We cannot process returns purchased from salons, other businesses or other vendors such as Amazon.
• If your purchase date falls outside our standard 30-day return window, then please contact firstname.lastname@example.org.